Delivery Policy

Effective Date: 09-29-2025
Last Updated: 09-29-2025

At bbapron, we aim to deliver your products quickly, safely, and reliably. This Delivery Policy explains our shipping practices, delivery times, and your responsibilities as a customer.

1. Delivery Locations

• We deliver across the United Kingdom.
   

• International shipping may be available for certain products; fees and delivery times will vary depending on location.
   

2. Processing Time

• Standard Products (Aprons, T-shirts, Polos, Hoodies, Caps, Workwear): Orders are usually processed within 2–3 business days after payment confirmation.
   

• Bespoke / Custom Orders: Processing may take 5–10 business days depending on design approval and production time.
   

• Orders placed on weekends or public holidays will be processed on the next working day.
   

3. Delivery Timeframes

Estimated delivery times after dispatch:

• UK Standard Delivery: 3–5 business days.
   

• UK Express Delivery: 1–2 business days (if available).
   

• International Delivery: 7–14 business days (depending on location and customs).
   

Please note: Delivery times are estimates and may be affected by courier delays, weather conditions, or customs clearance.

4. Shipping Costs

• Delivery charges are calculated at checkout based on location, package size, and selected service.
   

• Free UK standard delivery may be offered on orders above a specified value (when applicable).
   

5. Order Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).
   

• You can also check your order status directly via the “Track Order” section on our Website.
   

6. Delivery Attempts & Responsibility

• Couriers may require a signature upon delivery.
   

• If you are unavailable, the courier may leave a calling card, attempt redelivery, or deliver to a local collection point.
   

• Once an order is delivered to the address provided, bbapron is not responsible for loss or theft.
   

7. Delivery for Appointments & Events

• If your order is linked to an event, appointment, or workwear requirement, please book early to allow sufficient processing and delivery time.
   

• bbapron is not responsible for delays caused by late design approvals or incorrect details provided by the customer.
   

8. Delays & Exceptions

• While we strive to meet estimated delivery times, delays may occur due to:
   

  • Courier or postal disruptions.
     

  • Customs inspections (for international orders).
     

  • Incorrect shipping details provided by the customer.
     

• bbapron will not be held liable for delays outside our control but will assist in resolving delivery issues where possible.
   

9. Missing, Damaged, or Wrong Items

• If your order is missing, damaged, or incorrect, please contact us within 7 days of delivery.
   

• Provide your order number, photos (if applicable), and details so we can resolve the issue promptly.
   

10. Contact Us

For questions about your delivery, please contact us:

Contact Us