Terms & Conditions

Effective Date: 09-29-2025
Last Updated: 09-29-2025

1. About Us

bbapron is a UK-based e-commerce platform specializing in aprons, t-shirts, polos, hoodies, caps, bespoke/custom designs, event merchandise, and workwear. We also offer appointment booking and order status tracking.

2. Eligibility

To use our Website and make purchases, you must:

• Be at least 18 years old.
   

• Provide accurate and complete information when registering or placing an order.
   

• Agree to comply with these Terms and applicable UK laws.
   

3. Products & Services

• Standard Products: Aprons, t-shirts, polos, hoodies, caps, and workwear are subject to availability.
   

• Bespoke / Custom Orders: Designs uploaded or provided by you remain your responsibility. You must ensure you have the right to use any logos, images, or text you provide.
   

• Events & Appointments: Bookings are subject to confirmation. We reserve the right to reschedule or cancel due to unforeseen circumstances.
   

4. Orders & Payments

• Prices are displayed in GBP (£) and include applicable taxes (unless otherwise stated).
   

• Payments must be made securely through our approved payment providers.
   

• An order confirmation email will be sent once your order is accepted.
   

• We reserve the right to cancel any order if payment is not authorized or if we suspect fraudulent activity.
   

5. Delivery & Shipping

• Delivery times are estimates and may vary depending on location, availability, and courier services.
   

• Shipping costs will be displayed at checkout.
   

• We are not responsible for delays caused by courier companies or customs clearance.
   

6. Returns, Refunds & Cancellations

• Standard Products: You may return unused and unworn items within 14 days of delivery for a refund or exchange (in line with UK consumer law).
   

• Bespoke / Custom Products: Non-refundable unless defective or incorrect.
   

• Event/Appointment Cancellations: You must cancel at least 48 hours in advance to be eligible for a refund or reschedule.
   

• Refunds will be processed via the original payment method.
   

7. User Accounts

• You may register an account to track orders and manage preferences.
   

• You are responsible for maintaining the confidentiality of your login credentials.
   

• We reserve the right to suspend or terminate accounts that breach these Terms.
   

8. Intellectual Property

• All content on this Website (logos, text, images, designs, software) is owned by or licensed to bbapron.
   

• You may not copy, reproduce, distribute, or modify any content without our prior written consent.
   

• For bespoke/custom designs, you grant bbapron a license to use your design solely for fulfilling your order.
   

9. Prohibited Uses

You agree not to:

• Use the Website for unlawful purposes.
   

• Upload harmful or infringing content.
   

• Attempt to hack, disrupt, or misuse the Website.
   

• Impersonate another user or provide false information.
   

10. Liability

• We strive to ensure product accuracy, but minor variations in color, size, or design may occur.
   

• We are not liable for any indirect, incidental, or consequential damages.
   

• Our total liability shall not exceed the price paid for the product or service in question.
   

11. Order Tracking & Notifications

• Customers can check their order status directly on the Website.
   

• Notifications regarding order updates, shipping, or appointments may be sent via email or SMS.
   

12. Data Protection & Privacy

Your personal data will be handled in accordance with our Privacy Policy, available at [link to privacy policy].

13. Third-Party Services

We may integrate with third-party services (e.g., payment gateways, delivery providers). We are not responsible for their practices, and their terms may apply.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We may update these Terms at any time. Changes will be effective once posted on this page. Continued use of our Website means you accept the updated Terms.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Contact Us